Ever let your emotions get the better of you? Ever acted 'in the moment' only to regret your choices later? Exploded in anger when you wish you'd been calm? Been silent when you had something important to say? Given in to a bully because you felt threatened? If the answer is 'yes' to any of these, chances are, you're emotionally clumsy. But fear not! Help is at hand in this informative and entertaining guide that will help you to successfully navigate emotionally-charged situations. Outlining 10 proven steps to help you learn about yourself, what triggers you, and most importantly, what to do about it, this guide will help you recognize and manage your emotions so you can remain clear-headed in any situation. In essence, it will help you build your Emotional Intelligence and that's good for everyone in your life - friends, family, partners, co-workers, the person on the other end of the phone when you call customer support because your computer just crashed, the barista who got your order wrong - you get the picture! And it's especially good for you: your relationships, your career, your life. So leave your emotionally clumsy ways behind; learn to tread gently and become the calm, collected, emotionally intelligent communicator you know you can be.
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