The Quality Conversation
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Book Overview
What are the keys to unprecedented success in your professional and personal life? Bob Davis knows. He's applied them in his own life, and as a trainer, coach and consultant, he's shared them for over 30 years with scores of companies across multiple industries and thousands of people who have taken his training and coaching programs across America and overseas.The secret sauce of his approach is called The Quality Conversation.Bob breaks down this process into bite-sized pieces, inspiring anecdotes and exercises you can apply in your life.Examine the role of attitude, taking a genuine interest in others, living and working with enthusiasm and the way you greet others. Improve your sales results and life in general by learning to engage in full discovery, provide custom solutions, make compelling offers, overcome objections and make an assumptive close. Strengthen your goal setting and time management skills, and tap the power that comes with high self-confidence. It's all inThe Quality Conversation, and it will change your life for the better, too.Open this little book, and engage!
Format:Paperback
Language:English
ISBN:0692233717
ISBN13:9780692233719
Release Date:June 2014
Publisher:Better Call Center Training
Length:228 Pages
Weight:0.80 lbs.
Dimensions:9.0" x 0.5" x 6.0"
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