The Age of Intent: Using Artificial Intelligence to Deliver a Superior Customer Experience
No Customer Reviews
Select Format
Select Condition 
Book Overview
Have you ever wished that every company you interacted with could just know what you wanted and go get it for you? That when you picked up the phone or opened a chat window that the company would use what it knew about you to anticipate your needs?
We are on the verge of a future just like that.
The age of intent is a world where the smartest of chatbots-virtual agents-are powered by artificial intelligence (AI) and connected to a customer's complete past history. These virtual agents can anticipate just what a customer is looking for, answering questions through chat, on the phone, and through smart speakers like Amazon's Alexa. They'll transform the business world with efficient, scalable service that's available 24/7 and gets smarter every day.
Format:Hardcover
Language:English
ISBN:1643072404
ISBN13:9781643072401
Release Date:May 2019
Publisher:Amplify
Length:256 Pages
Weight:1.20 lbs.
Dimensions:0.8" x 6.3" x 9.0"
Customer Reviews
0 rating
Copyright © 2025 Thriftbooks.com
Terms of Use | Privacy Policy | Do Not Sell/Share My Personal Information | Cookie Policy | Cookie Preferences | Accessibility Statement
ThriftBooks ® and the ThriftBooks ® logo are registered trademarks of Thrift Books Global, LLC
ThriftBooks ® and the ThriftBooks ® logo are registered trademarks of Thrift Books Global, LLC
