Hailed by Time magazine as the -leading evangelist of quality,- Philip Crosby has emerged as one of the century's greatest management thinkers. Now, in this autobiography, the person most responsible for the quality revolution in American business shares the ideas and insights he's gathered over the course of an eventful, forty-year career. A talented storyteller, Crosby recounts his years as vice president of ITT, his working relationship with the legAndary Harold Geneen, and the launch--and re-launch--of his own consulting practice. Quality and Me is an intimate, informative portrait of the man who changed the way quality management is practiced today.
Another entertaining and educational book from Phil Crosby
Published by Thriftbooks.com User , 25 years ago
Philip Crosby uses his life story to entertain and educate the reader. His "lessons learned" throughout the book are simple, practical and should be paid attention to. I enjoyed 'Quality & Me' very much as well as learning valuable lessons to assist my own evolving life.
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