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Paperback Non-Linguistic Analysis of Call Center Conversations Book
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ISBN: 331900896X

ISBN13: 9783319008967

Non-Linguistic Analysis of Call Center Conversations

(Part of the SpringerBriefs in Electrical and Computer Engineering Series)

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The book focuses on the part of the audio conversation not related to language such as speaking rate (in terms of number of syllables per unit time) and emotion centric features. This text examines using non-linguistics features to infer information from phone calls to call centers. The author analyzes "how" the conversation happens and not "what" the conversation is about by audio signal processing and analysis.

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Format: Paperback

Condition: New

$54.99
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Related Subjects

Computers Computers & Technology Engineering Language Arts Technology

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