Malcolm and Me describes the seven criteria of the Malcolm Baldrige National Quality Award program to improve student achievement: leadership, strategic planning, student and market focus, information and analysis, faculty and staff satisfaction, process management in the classroom and the business office, and results.
Format:Paperback
Language:English
ISBN:157886030X
ISBN13:9781578860302
Release Date:December 2003
Publisher:Globe Pequot Publishing Group Inc/Bloomsbury
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