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Hardcover Customer Relationship Management Essentials (Prima Development) Book
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ISBN: 0761528458

ISBN13: 9780761528456

Customer Relationship Management Essentials (Prima Development)

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As e-business grows, customer service and customer service management are becoming more of an issue. This book seeks to show the circular relationship between suppliers, technology and customers, which together provide the infrastructure for customer support in an e-business environment.

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Format: Hardcover

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