A guide to applying 'hard' dollar costs and benefits to 'soft' human resource projects and programs. The book shows how to prove the effectiveness of your program, and demonstrates how to find the cost of any human resource or staff function, and includes worksheets to calculate costs and benefits in a wide range of profit and non-profit organizations: industry, government, military and health care. Case histories are supplied, along with an appendix containing computer programs for record-keeping and calculations.
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